Messaging & SMS

StreamTheRoom sends transactional messages tied to your account: sign-in codes, receipts, room and session notices, and service notifications. These are sent by email and in the app.

Where text messaging is offered, StreamTheRoom uses registered application-to-person messaging (10DLC) through a licensed provider. Text messages are sent only to a number you provided, for the purpose you provided it.

Providing a mobile number for a specific purpose is consent for messages of that purpose only. Consent to receive messages is never a condition of purchasing anything.

Reply STOP to any text message to opt out, and HELP for help. Message and data rates may apply. Message frequency varies. Opting out of texts does not stop transactional email required to operate your account, such as sign-in codes and receipts.

Direct messages and room discussion posts are sent between members. Treat them as visible to their recipients and to room hosts and moderators where the surface is moderated. The Acceptable Use Policy applies.

Do not use StreamTheRoom to send unsolicited bulk messages, to harvest contact details, or to route traffic through StreamTheRoom for messaging unrelated to your room, works, or members.

For any question about messages you received, use StreamTheRoom Support.